Port Stephens Coaches - Luxury Travel
Port Stephens Coaches :: Frequently Asked Questions

Frequently Asked Questions...


What are your office hours?

Monday – Friday 8.30am – 5.00pm
Saturday 8.00am – 11.00am

Outside your office hours where can I get timetable information?
Information is available by:

  • Transport Information Line 131 500.
  • Full timetable information available here on our website.

Where is your main pick area up in Newcastle?
At Stand 3, Newcastle Train Station (harbour side of the station).

Where else do you pick up on the way?

  • Stand 3, Newcastle Bus & Coach Interchange, Newcastle Railway Station
  • Auckland Street
  • Darby Street
  • Union Street
  • Bank Corner
  • Regional Museum
  • Beaumont Street
  • Tighes Hill TAFE
  • Mayfield Woolworths

Where can I catch the bus at Hamilton (near train station)?
When you get off the train at Hamilton Station, cross over the train line (using the pedestrian bridge) and follow Beaumont St up to the T-intersection (Maitland Rd). Turn right onto Maitland Rd and the bus stop is 50 metres along the road. Bus runs east to west.

Where can I catch the bus at Mayfield?
Outside the Woolworths Shopping Centre.

Do your buses travel via Newcastle Airport?
Yes, all services can travel via Newcastle Airport/Williamtown.

What services do you run on public holidays?
Our local and Newcastle services run per our weekend timetable. Our Sydney service operates as usual.

Do you operate service on Christmas Day?
Yes. A reduced local and Newcastle service operates on Christmas Day. Call our office during working hours for details. Our Sydney service does not operate.

What is the adult fare from Newcastle – Nelson Bay?
Please click here to go to our Pricing section.

Do I need to book my seat for Newcastle – Nelson Bay Service and pre pay my ticket?
No, you do not need to book or pre pay your ticket. You purchase your ticket from the driver as you board the bus.

Where is Port Stephens?
Port Stephens is a large body of water, but not an actual place. Most people are looking for Nelson Bay, when they ask for Port Stephens.

How long does it take by bus to Nelson Bay?
Approximately 1 hour and 30 minutes.

What is the fastest way to travel from Sydney to Port Stephens or vice versa?
Port Stephens Coaches Sydney Express is the fastest form of travel between Port Stphens and Sydney. Travel time is only 3-3.5 hours on a luxury coach.

Do you run an express coach to Sydney?
Port Stephens Coaches operates a daily service to Sydney and return. See timetables.

Do I need to book my seat and pre pay my ticket for the Sydney Service?
Yes.

How do I book and purchase my ticket for the Sydney service?
1. The easiest way to make a booking is online. Click HERE
2. Come into the Port Stephens Coaches Depot during our office hours
3. Book over the phone with a credit card on (02) 4982 2940.
4. Call us on (02) 4982 2940 to find out where you can purchase from an agent in Port Stephens and Sydney area.

What happens if I cancel my Sydney ticket?
Cancellation fees apply to all cancellations.

Can I change the dates for my Sydney ticket?
Yes, by calling our office on (02) 4982 2940 during office hours.

Can scheduled services wait for passengers?
Unfortunately not. Due to timetable committments we need to stay on published times.

What schools do your school buses service?
See the School Services - Timetable section

Do you have a Travel Club?
Yes, see the Travel Club section of our website.

Do you organise day trips and tours?
Yes. Please call our office on (02) 4982 2940 during office hours or send us an email.

©2012 Port Stephens Coaches
All Rights Reserved
Updated: 14 August, 2012