What are your office hours?

Outside your office hours where can I get timetable information?
Information is available by:

• Our main line 49822 940 offers recorded timetable by using touch phones.
• Transport Info Line 131 500.
• Full timetable information available here on our website.

Where is your main pick up in Newcastle?
Stand 3, Newcastle Train Station.

Where else do you pick up on the way?

• Stand 3, Newcastle Bus & Coach Interchange, Newcastle Railway Station
• Auckland Street
• Darby Street
• Union Street
• Bank Corner
• Regional Museum
• Beaumont Street
• Tighes Hill TAFE
• Mayfield Woolworths

Where can I catch the bus at Mayfield?
Outside the Woolworths Shopping Centre.

Do your buses travel via Newcastle Airport?
Yes, all services can travel via Newcastle Airport/ Williamtown?

What services do you run on public holidays?
Our local and Newcastle services run per our Sunday timetable. Our Sydney service operates as usual.

Do you operate service on Christmas Day?
Yes. A reduced local and Newcastle service operates on Christmas Day. Call our office during working hours for details. Our Sydney service does not operate.

What is the adult fare from Newcastle – Nelson Bay?
Please click here to go to our Pricing section.

Do I need to book my seat for Newcastle – Nelson Bay Service and pre pay my ticket?
No, you do not need to book or pre pay your ticket. You purchase your ticket from the driver as you board the bus.

Where is Port Stephens?
Port Stephens is a large body of water, but not an actual place. Most people are looking for Nelson Bay, when they ask for Port Stephens.

How long does it take by bus to Nelson Bay?
1 hour and 25 minutes.

Are there any special tickets available while staying in The Bay?
Port Stephens Coaches offer a Bay Explorer pass for unlimited local travel, and a Bay Rover pass for unlimited travel (The Bay - Newcastle) - Click here for more information.

Do you run an express coach to Sydney?
Port Stephens Coaches operates a daily service to Sydney and return. See timetables.

Do I need to book my seat and pre pay my ticket for the Sydney Service?
Yes.

How do I book and purchase my ticket for the Sydney service?
You can purchase your ticket by visiting us in our office at 17a Port Stephens Drive, Anna Bay, or over the phone with a credit card to our office, or call us on (02) 4982 2940 to find out where you can purchase from an agent in Port Stephens and Sydney area.

What happens if I cancel my Sydney ticket?
Cancellation fees apply to all cancellations.

Can I change the dates for my Sydney ticket?
Yes, by calling our office on (02) 4982 2940 during office hours.

Can scheduled services wait for passengers?
Unfortunately not. Due to timetable committments we need to stay on published times.

What schools do your school buses service?
See the School Services - Timetable section

Do you have a Travel Club?
Yes, see the Travel Club section of our website.

Do you organise day trips and tours?
Yes. Please call our office on (02) 4982 2940 during office hours or send us an email.