Terms and Conditions:


Full payment is required at time of booking. No bookings can be confirmed without payment.

Cancellation Policy

Cancellation fees will be applied if you have to cancel your booking.

If you cancel:

  • 14 days or more prior to departure – A $10.00 cancellation fee will be charged

  • Within 14 days prior to departure – 100% of fare

In the event that we able to transfer your booking to another passenger, the cancellation fee will be $10.00.

Alteration of Itinerary

We reserve the right to alter itineraries without notice due to availability, weather, road conditions or any other reason we perceive to be in the best interests of our passengers.


Government regulations prohibit smoking on all modes of transport.

Pickup Location

Pickup points are strictly as shown on the ticket. Any changes need to be verified and confirmed by our office at least 7 days prior to departure.

Special Note

Day tours are arranged by Port Stephens Buses Travel Pty Ltd.